Do you want to exchange your slow fashion item for a different size? That's no problem. We understand that it is sometimes difficult to estimate which size you should have, the fit of each brand is slightly different. Read on on this page how to exchange an item.
Do you want to return an item? Then read further on this page: Returns
You can exchange items from the Take it slow webshop within 14 days. This applies to items from the new collection as well as items from the sale. The condition is that the products are clean, undamaged, unwashed and possibly packed in the original packaging. Take it slow does not exchange damaged and / or used items.
Send an e-mail to [email protected] stating the following: order number, your name, the product you wish to exchange and please let us know the reason for your exchange.
Exchanging an item from Belgium or Germany does not cost you anything extra :-)
Are you not sure about the size or fit? Just email us on [email protected] or telephone during office orders for advice.
Exchange from outside the Netherlands?
If you want to exchange an item from abroad, you can return the item at your own expense to the following address:
Take it slow
8061 GN Hasselt
Please pay attention to the following:
- The risk of shipping lies with the customer, so keep your track & trace data well
- Swedish Stockings and Organic Basics underwear are not eligible for return or exchange from a hygienic and practical point of view
- Gift vouchers cannot be exchanged for cash