• Ga voor een duurzame garderobe & bewuste lifestyle
  • Voor 16:00 besteld? Vandaag op de post
  • Voordelig retour sturen, gratis bij ruiling

9,6Out of 146 Reviews

€0,00


Return policy

Exchange or return a Take it slow purchase? That's no problem at all. You can return items from the Take it slow webshop within 14 days after delivery via our return service. This applies to items from the new collection as well as items from the sale. The condition is that the products are clean, undamaged, unwashed and possibly packed in the original packaging. Take it slow does not exchange damaged and / or used items.

Please note:

  • Swedish Stockings and Organic Basics briefs and body's are not eligible for return or exchange from a hygienic and practical point of view
  • Gift vouchers can't be exchanged for cash

Do you want to exchange an item? Then read on on this page: Exchange

Return service in the Netherlands

Download a return label very easily and quickly via our PostNL return portal. The link to the return portal can be found in the previously received Track & Trace email.

Didn't find the Track & Trace email?
Send an email to [email protected] stating the following:
1. The order number, which starts with #ORD ..
2. The article and also the reason for return
The reason for return is not mandatory but we are going to receive feedback on our services and / or products.
3. Do you want your money back or a Take it slow voucher?

You will then receive a return label from us in your mailbox that you can use to return the item to our warehouse. We create this return label manually, we always try to email it to you within 1 working day. It may also be that you have received a return label with your order, use this one.

Return costs to the Netherlands

Return costs = € 3.95 will be charged on your credit note
Exchange to a different size = no return costs
Exchange for a Take it slow voucher (valid for 1 year) = no return costs

Return service Belgium and Germany

Go through the steps in the Take it slow DPD return portal. Registering an exchange or return is very easy with your zip code + order number. You can find your order number on the shipping label or in the order confirmation e-mail. The order number can be recognized by: #ORD ..

Return costs Belgium and Germany

Return costs = € 5.95 will be charged on your credit note
Exchange to a different size = no return costs
Exchange for a Take it slow voucher (valid for 1 year) = no return costs

Returns own initiative + other countries

When you return on your own initiative, Take it slow will refund the full purchase amount.

Warehouse return address
Take it slow
Brouwersgracht 20
8061 GN Hasselt
the Netherlands

Return period for money back = 14 days

We believe that 14 days is plenty of time to return an item to us. If we only receive your return after day 15, we will pay out an online voucher. The unique discount code is valid for one year from the day of issue. If you would like a longer return period because your order is a gift, please discuss this with us before placing your order.

You can always ask us for advice

Not sure about the size or fit? You can always email us for advice to [email protected] We know every product and fit all articles with care to give you the best advice. Just measuring something is also no problem, we are happy to do this for you.

Unsure between two sizes?

Order them both, the size that is not right can now be returned free of charge. This is only possible when you return from the Netherlands. 

Refund of return

As soon as we have approved the return and have received the return items from you, you will receive an e-mail with confirmation in your mailbox. Within 5 working days you will receive the purchase amount of your return on your account. Refunds are automatically made to the account number with which the original payment was made. Of course we try to complete the return as soon as possible.

Login

Forgot your password?

  • All your orders and returns in one place
  • The ordering process is even faster
  • Your shopping cart stored, always and everywhere

compare0

Hi! We gebruiken (biologische) cookies om ervoor te zorgen dat wij je de beste ervaring op onze website geven. Manage cookies